Privacy Policy

Last Updated: August 29, 2026

ROI 10X (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, utilize our marketing and consulting services, or communicate with us.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).

A. Information You Provide Directly

• Contact Details: Name, business email address, phone number, physical address, and job title.
• Account & Billing Data: Company name, payment details, invoicing address, and billing contacts.
• Communications: Inquiries, feedback, consultation notes, and any details you submit via web forms, calendar bookings, or direct messages.
• Client Assets & Access Credentials: Ad account IDs, analytics credentials, CRM integration access, or customer lists shared directly by you for service fulfillment.

B. Information Collected Automatically

• Log and Usage Data: IP address, browser type, operating system, referring URLs, device identifiers, pages viewed, and session duration.
• Tracking Technologies: Cookies, web beacons, and pixels to track website performance and campaign efficacy.

2. How We Use Your Information

We process your information to deliver performance marketing and growth services:

• Service Delivery: Managing campaigns, optimizing ad spend, conducting conversion rate audits, and providing strategic reporting.
• Account Management: Invoicing, payment processing, contract management, and client onboarding.
• Communications: Sending project updates, performance reports, administrative notices, and marketing insights (from which you can opt out).
• Optimization & Security: Analyzing website traffic patterns, preventing fraudulent activity, and ensuring system security.
• Legal Compliance: Complying with tax, accounting, and relevant data protection regulations.

3. Data Sharing and Disclosure

ROI 10X does not sell, rent, or trade your personal information. We share data only under the following circumstances:

• Service Providers: Trusted third-party vendors who assist with hosting, analytics, CRM management, billing, and communication (e.g., Google Cloud, AWS, Stripe, HubSpot).
• Advertising & Analytics Partners: Ad platforms (e.g., Google Ads, Meta Ads, LinkedIn Ads) strictly to manage and measure client campaigns.
• Legal Requirements: When required by law, subpoena, or government authority, or to protect the safety, rights, and property of ROI 10X or others.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.

4. Cookies and Tracking Technologies

We use cookies to enhance navigation, analyze site performance, and support our marketing activities:

• Strictly Necessary Cookies: Essential for website functionality and security.
• Analytics Cookies: Help us understand user behavior and measure engagement.
• Marketing Cookies: Track the effectiveness of paid advertising campaigns.

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.

5. Data Security and Retention

• Security Measures: We use standard administrative, technical, and physical safeguards—including SSL encryption, access control protocols, and secure cloud storage—to protect your data.
• Data Retention: We retain personal information for as long as necessary to fulfill the services requested, comply with tax/legal obligations, or resolve disputes. Client marketing assets and access tokens are revoked or deleted upon contract termination.

6. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA), you may have the following rights regarding your personal information:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Opt-Out: Opt out of marketing communications at any time via the “unsubscribe” link or by contacting us.
• Restriction & Objection: Object to or restrict specific forms of data processing.

To exercise any of these rights, submit a written request to privacy@roi10x.com.

7. Third-Party Links & Services

Our website and services may link to external websites or platforms not operated by ROI 10X. We are not responsible for the privacy practices or content of third-party platforms.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be indicated by the “Last Updated” date at the top of this document.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, reach out to:

• Agency Name: ROI 10X
• Email: privacy@roi10x.com
• Website: https://roi10x.com
• Address: BH-908, 9th Floor, Puri Business Hub, Sector-81, Faridabad